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The Steuben County Transportation System is entering the world of 511 trip planning.
511NY is New York State's official traffic and travel info source. Taking public transit is safe and reliable, soon you will be able to go to our trip planner in the right hand side of this page to start planning your trip, or simply dial 511 on your phone. Wherever you're going, 511NY is here to get you there.
511 is the national three-digit phone number reserved for travel information. The phone service is an interactive voice system reachable by landline and cellular phones and driven by a user’s voice or phone keys. A personalized TransAlert subscription service provides notifications of major incidents and can be customized to give alerts by region and travel corridor.
511 is the free, official one-stop, all-encompassing telephone and Web service offering information on transportation services and conditions throughout New York State. This information is available 24 hours a day, seven days a week.
Basic service is available in the New York City metropolitan area. Statewide coverage and more sophisticated services are expected by winter 2014 and throughout 2015.
New York State’s 511 services aim to meet the specialized needs of commuters, long-distance and through travelers, tourists and commercial vehicle operators.
With an easy way to find trip-planning resources, traffic conditions, weather updates and alternative transportation information, 511 NY helps you control your travel so you can travel smarter. Save time and money and reduce stress.
The system helps all travelers, even those who don’t use the service. When you and others use 511 NY to avoid a traffic jam, highway incident or other congestion, you reduce the traffic load at the problem location. Emergency responders can reach the scene more easily and drivers who are stuck in congestion caused by an accident can get out faster.
Title VI Civil Rights
Suggestions or Complaints/Title VI Civil Rights Act – Suggestions or complaints about Steuben Transit should be directed to customer service department at (607) 734-5211 or online at ridectran.com. Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving federal financial assistance. The Americans with Disabilities Act of 1990 prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation. The Federal Transit Administration requires Steuben Transit to use nondiscriminatory practices in bus service. Title VI/ADA complaints should be directed to the Steuben County Planning Director Chris Brewer at 607-664-2245. Also, you have the right to file your Title VI or ADA complaint directly with the Federal Transit Administration at: USDOT Federal Transit Administration, Region II, Regional Civil Rights Officer, One Bowling Green, Room 429, New York, NY 1004-1415.
