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Public Transportation

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Travel Training

Travel training is available for individuals with development disabilities. Call either Chemung ARC at 607-734- 6151 or our office at 1-800-445-4423 to learn if you qualify.

Safety Tips

Take your seat as quickly as possible. Never change seats while the bus is moving. Wait until the bus departs your stop before crossing the street. Refrain from engaging in unnecessary conversation with the driver. No pets, except service animals.

Suggestions or Complaints

If you encounter any difficulty using our service or have a suggestion or complaint, please call 1-800-445- 4423 or 607-734-5211.

Exact Change Please

Our bus operators are not allowed to handle money or give change. Please be sure to have exact change to pay your fare for each trip.

Monthly Pass

Unlimited ridership on any fixed routes within the month for which the pass is valid. Passes must be displayed each time you board and must remain in your possession for the entire trip. A monthly pass may be used by any member of you family.Fares Image

Tokens

In place of the $1.00 fare, Transit Tokens may be purchased at the Chemung County Transit System, 1201 Clemens Center Parkway, Elmira, NY 14901.

Transfer Policy

Fare needs to be paid each time you board a bus, including when coming from another bus.


 

Title VI Civil Rights

Suggestions or Complaints/Title VI Civil Rights Act – Suggestions or complaints about Steuben Transit should be directed to customer service department at (607) 734-5211 or online at ridectran.com. Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving federal financial assistance.  The Americans with Disabilities Act of 1990 prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation.  The Federal Transit Administration requires Steuben Transit to use nondiscriminatory practices in bus service. Title VI/ADA complaints should be directed to the Steuben County Planning Director Chris Brewer at 607-664-2245. Also, you have the right to file your Title VI or ADA complaint directly with the Federal Transit Administration at: USDOT Federal Transit Administration, Region II, Regional Civil Rights Officer, One Bowling Green, Room 429, New York, NY 1004-1415.

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